Virtual Business Support Solutions

I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.

Alice Roosevelt Longworth

what we can do for you

We offer service levels to suit all needs by selecting those team members most appropriate to your business. This is to ensure that you receive the best possible service for the best possible price. Please take a look at 'The Money Thing' to see how we structure our payment options.

  • Secretarial                                  
  • PA/Admin
  • Executive Assistant (EA) Support
  • Website Design and Build
  • Magazine / Newsletter Copywriting and Editing
  • Marketing (Sales Promotion & Direct Marketing)             
  • Event Organisation

See below for full details of each of our services or call us today for a chat about how we can deliver a bespoke service to suit your needs.

 


 

Secretarial

This level of PA will service all your essential business needs on a day-to-day basis and can step in to assist you from day one. Services offered include but are not limited to:

  • Phone cover
  • Email fielding
  • Audio / copy typing
  • Travel arrangements
  • Diary management
  • Reformatting documents
  • Personal tasks
  • Basic expenses reconciliation

PA/Admin

In addition to the secretarial tasks, PA/Admin can provide a more pro-active level of service which includes, but again, is not limited to:

  • Administrative bookkeeping 
  • Website administration
  • Creating systems / processes
  • Client / supplier communication
  • Data entry
  • Overseeing / checking projects

Executive Assistant (EA) Support

This level of PA will service your needs to a much higher level. After an initial "bedding in" period, you should feel 100% confident in allowing your EA to have the authority to make certain decisions on your behalf and to work on their own initiative to free you up to play to your own strengths. The level of decision-making and pro-activity will depend very much on your own needs and comfort zone. Here is a short list, just to give you an idea of the type of work that an EA can comfortably handle:

  • Email management (dealing with, rather than just forwarding)
  • Co-ordination of business activities (e.g. small or large-scale meetings, corporate events, conferences)
  • Prepare presentations / meeting documentation
  • Discreet handling of personal tasks
  • Campaign / project analysis 
  • Due diligence and research

Website Design and Build

This service is a specialist skill within our team and we would be more than happy to discuss how we can accommodate it into our service levels and payment options.

  • Creative concept development
  • Page layout design
  • Navigation recommendations
  • Image sourcing
  • Content: copywriting and proofing
  • Website build
  • Ongoing administration of your site

Magazine / Newsletter Copywriting and Editing

This service is a specialist skill within our team and we would be more than happy to discuss how we can accommodate it into our service levels and payment options. 

  • Full service from sourcing copy through to delivering to printer
  • Sourcing and commissioning contributors, writers and imagery
  • Dealing with advertisers, designers, printers
  • Full editing (from formatting, grammatical through to sub-editing)
  • Liaising with designers and printers
  • Copywriting - on and off-line

Marketing (Sales Promotion & Direct Marketing)

This service is a specialist skill within our team and we would be more than happy to discuss how we can accommodate it into our service levels and payment options. 

  • Strategy and proposals
  • Creative / copy
  • Implementation
  • Database holding / gathering / management
  • Campaign planning and management

Event Organisation

This service is a specialist skill within our team and we would be more than happy to discuss how we can accommodate it into our service levels and payment options. 

  • Full event planning, implementation and management
  • Large or small-scale
  • To exact brief or we can develop with you
  • Strategy and proposals
  • Creative / copy
  • Venue sourcing
  • Event on-the-night presentations: development / production
  • Invitation / attendees management
  • Event staffing
  • Post event analysis and reconciliation